Exchanges and Returns

Our high-quality essentials are designed to uplift and empower you, providing the perfect blend of support and confidence. Need a different fit? Enjoy FREE exchanges and hassle-free returns within 60 days, because we’re here to ensure you feel your best.

How to Make a Return in 3 Easy Steps

START YOUR EXCHANGE / RETURN REQUEST

Click the “Start a Return” button and enter your order number and email or phone.

GET YOUR EXCHANGE OR REFUND

We’ll process your exchange or refund upon receiving your request.

KEEP THE ITEMS

No need to worry about sending it back! Keep it or donate it!

Experience ultimate comfort and confidence with our 60-Day Fit Guarantee

Shop worry-free, knowing you have 60 days to find the perfect fit, size, color, or style that celebrates your curves. We're here to ensure you feel empowered and embraced every step of the way.

Process Exchange/Return

Need a different size or style? Our 100% Fit Guarantee ensures hassle-free returns and exchanges!

START with the RETURN process

Ready to show off your style? Get out there and flaunt it!

EXCHANGES & RETURNS FAQS

  • What is our exchange and return policy?

    Our 60-Day Fit-Guarantee

    Shop confidently and enjoy hassle-free online shopping with our 60-Day Perfect Fit Promise. With our commitment to customer satisfaction, you have the freedom to exchange your Conturve products within 60 days of purchase for a preferred size, colour, or style.

    Exchanges

    Easily find your ideal fit without any fuss! Exchange for a different style, size, or colour at no extra cost.**

    Store Credit

    Prefer store credit? No worries! Simply complete the returns process through our return portal.

    Returns/Refunds

    If you're not completely satisfied, returns are simple. Pay a minimal fee of £3 (please note that initial shipping fees are non-refundable), and we'll promptly refund your purchase. To initiate a return or exchange, visit our Returns Portal.*

    International Orders

    Refunds will be processed in your local currency based on the current exchange rate.
    Please be aware that items damaged due to regular wear and tear or misuse will not be considered faulty, and Conturve reserves the right to decline refunds on these grounds.

    Items marked as **Final/Clearance Sale and accessories are NOT eligible for returns or exchanges.

    For further assistance, contact customer support or visit the Returns Portal to initiate a return or exchange.

  • What do we do with returned product(s)?

    We donate our products to individuals in need, we work with charities like Mama Melissa Foundation, which has dedicated these last eight years to raising awareness of breast cancer in Kenya and the UK, supporting survivors of breast cancer in their recovery and beyond. You can read more about the foundation in our blog.

  • What if I miss the return window (60 day Return Policy)

    If you have missed your 60-day window for requesting a return please reach out to us at support@conturve.com as soon as you can so that our support team can assist you. Please provide the order number and reason for missing this.

Shapewear Fit Guide

Confidence-Boosting Shapewear

Celebrate yourself in shape-enhancing essentials by getting the right fit & size with our easy-to-follow shapewear fit guide.

Shapewear Fit Guide

Need More Help? Contact Us

Need More Help? Contact Us

At Conturve, we're dedicated to ensuring you feel confident and supported in your shapewear journey. If you have any questions or need assistance, we’re here to help!